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Returning Member
posted Sep 12, 2025 11:48:00 PM

How to I retrieve a lost install code or a code that I am sure is correct but which is rejected for activation? 2) Updates for re-installed TurboTax ALWAYS Fails

How do I retrieve lost or incorrect activation codes for products purchased since 2015?

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1 Replies
Level 15
Sep 13, 2025 6:02:52 AM

2019 was the first year that license codes were used for the download software.  Prior to then, there were no license codes.  Sorry.....you cannot newly install/download software older than 2021 now.   You will not be able to "re-install" that old software now.    TurboTax no longer supports or updates the older software, nor does TT provide the state downloads for years earlier than 2021.