☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 2:01:22 PM

How to delete account/remove information

I have decided to go in a different direction and not use Turbotax to file my taxes this year. The 'clear and start over' function does not work for me as I have gotten so far along in the process. Is there a way to clear my information at this point?

0 2 453
2 Replies
Intuit Alumni
Jun 4, 2019 2:01:23 PM

Once a TurboTax account is created, it cannot be deleted.  You can simply abandon it. Per IRS regulation, we must keep copies of tax returns filed in TurboTax Online.  If you'd like to clear any data that you may have entered into the program, you can use the "Clear and Start Over" feature.  See instructions below.

https://ttlc.intuit.com/replies/4248526


New Member
Jun 4, 2019 2:01:24 PM

This did not really answer my question. The 'clear and start over' function does not work for me as I have gotten so far along in the process. Is there a way to clear my information at this point?