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New Member
posted Mar 8, 2020 1:35:06 PM

How do you download your license code

0 13 6702
13 Replies
Expert Alumni
Mar 8, 2020 1:56:58 PM

The license code is not required to be entered when you are using the online version of TurboTax.

 

For the CD/Download version of TurboTax you will enter the License code in the  License code box on the activation screen, you will only need to enter and validate it the first time you install the program on your computer.

Level 15
Mar 8, 2020 1:59:11 PM

Do you mean how to download the program like if you don't have a CD drive?

 

How to install Turbo Tax if you don't have a CD drive

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450

 

New Member
Jun 14, 2020 12:33:36 PM

"you will only need to enter and validate it the first time you install the program on your computer."

Well, not exactly. I have the CD Premier version  that I have been using and today when loading TT it ask for my license code, which I entered when I first loaded TT. So took me time to go scrounging around to find the CD box to get the code. Why did it ask me for the license code again?

Level 15
Jun 14, 2020 12:36:28 PM

Yes you needed to keep the License Code in a safe place.  

 

Turbo Tax asks for the License Code each time you start

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every-launch/00/960924

 

If you lost the Code Contact Customer Service 5am-5pm Pacific M-F

https://support.turbotax.intuit.com/contact/

Level 15
Jun 14, 2020 12:39:42 PM

And the License Code is not on the box or CD.  It should be on a separate card in the box.

 

If you have the Turbo Tax CD and can't find the License Code

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855902

 

 

Returning Member
Feb 19, 2021 8:19:27 AM

how do I download turbo 2020 tax cd package

Intuit Alumni
Feb 19, 2021 10:00:07 AM

@Dave202058 Here is where you can go to purchase a TurboTax download: TurboTax CD/Download

New Member
Feb 19, 2021 11:40:48 AM

HELP!!!! I can not enter my license code all I see is a white box in the activation,  I can not call turbo tax which is what I hate the most I need to do my taxes and paid money for the CD

Intuit Alumni
Feb 20, 2021 12:44:58 PM

@phayes1952 Try clearing your cache and deleting cookies; if the issue still persists try using a different browser altogether. Additionally, Turbo Tax support information can be found here:

 Turbo Tax Phone Number

New Member
Jan 29, 2022 11:46:23 AM

ZP8NJYNQESUQXD34

Level 15
Jan 29, 2022 11:48:01 AM


@joannsangelini wrote:

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Entering the license code on this user forum is not going to activate your TurboTax desktop software.

Returning Member
Feb 22, 2022 6:24:02 AM

that the question how do i go about doing it

Intuit Alumni
Feb 22, 2022 7:31:33 AM

Please see the below TurboTax help article to assist with your blank activation window.

How do I fix blank screens during activation or in-product purchases in TurboTax Desktop for Windows?

 

If you continue to have issues please reach out to TurboTax Customer Support for assistance. 

What is the TurboTax phone number?

@j946a72