Follow the instructions here to download the program using the CD code.
Where did you buy the CD? And why did you buy a CD if you don’t have a CD drive? You could have bought the download.
Please contact Support. When using Turbo Tax-Free Edition and needing to speak with a live representative, you will be asked to upgrade to Plus benefits before speaking with a live representative. However, this is the TurboTax assistance forum and you are more than welcome to ask questions here, we are here to assist!
* Please follow the directions in the TurboTax FAQ below for resolution: https://ttlc.intuit.com/replies/3300041
You will be asked for simple pieces of information and then will put a download in your account. We cannot do this for you because it would require personal information you wouldn't want in a very public internet forum like this in order to access your account.
Please start here and you'll be given a telephone number to the right group to help you.
If you're using the TurboTax CD/Download software or can't sign into your account, https://support.turbotax.intuit.com/contact/ to contact us. Ask your question, click Continue, and follow our onscreen instructions.
I was told I could download with a code. In the the Package it indicated this is true and gives me the following license code for the download. [product key removed] I've used product for years but giving serious consideration to moving on
The box gives you download instructions along with the code ... what in the instructions is giving you trouble ?
That's OK – you can download your software directly from TurboTax.
If you need help installing, we can help with Windows and Mac .
Yes starting this year 2019 you can download the program when you buy the CD. The prior answers are several years old. When they migrated to this new forum layout all the old posts came over with June 2019 dates. So they are not current info.
Bought the CD but don't have a CD drive
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450
Follow the instructions in the article here to download the Turbo Tax Software after purchasing the CD.
If you bought TurboTax CD version but your computer does not have CD drive you can download the software directly from TurboTax. You will need to set up a TurboTax account and have the license code on your CD box insert ready to complete the process. Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450
Follow the instructions here to download the program using the CD code.
This link I bought the CD, but my computer doesn't have a CD drive has directions on downloading TurboTax when you have purchased the CD version.
I have my installation code but no cd drive. How do I get turbo tax?
@oskee99 wrote:
I have my installation code but no cd drive. How do I get turbo tax?
See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450
Very helpful. Edge won't bring up the pop-up window but Chrome did. Resolved and downloaded. Thank you!
As of January 17, 2021, does not work if you have an existing account: no way to enter code Edge or Chrome or Firefox; Windows 10 Pro.
@ThatSurferGuy What happens? How far do you get? Do you get a blank white activation box? Have you seen the posts about changing the screen resolution? See this post for a couple things to try like changing your screen resolution to 800x600
https://ttlc.intuit.com/community/taxes/discussion/blank-activation-screen/00/1754686
No pop-up window appeared. No place found to enter the code.
Can you please clarify what you are looking for so that we can better assist you.
How can you buy a download.
I've used turbo tax before on line but heard it was cheaper to buy your own download
Please see the 2020 TurboTax CD/Download Product Guide for a listing of the products offered. Simply click the link for the product that is best for you and it will take you directly to the TurboTax site to purchase and download.
You can buy the CD/Download here,
https://turbotax.intuit.com/personal-taxes/cd-download
You need a full Windows or Mac computer to install it on.
Desktop you buy and install the program which can do unlimited returns. The returns are only saved on your computer and can not be accessed from anywhere else. And not saved at Turbo Tax. So Be sure to save Frequently and make backups. You get 5 federal efile for free. In Deluxe and above you get 1 state PROGRAM download to prepare unlimited state returns (in that state). Each state return including the first one is $20/25 to efile or you can print and mail the state for free.
Desktop also has many other features and advantages over the Online version. You can do more than 1 return. You can see and enter into the actual forms. And you can use a lower version because all the Desktop versions have ALL the same forms. You just get more help in the higher versions. In online you have to upgrade to enter certain kinds of income. Like Premier for investments.
You can buy the Desktop CD/Download program now here,
https://turbotax.intuit.com/personal-taxes/cd-download/
Window System Requirements
Mac System Requirements