Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 6, 2020 4:51:37 AM

How do I turn off text message updates?

0 3 286
3 Replies
Expert Alumni
May 11, 2020 9:40:45 AM

If you would like to no longer receive text alerts, you can text back with the message STOP or you can change how you receive messages in your TurboTax account. 

 

 

Level 1
Mar 29, 2023 7:32:57 AM

Really? Why would you tell me I "can change how I receive text messages in my TurboTax account," and not tell me HOW? What use is an answer like that? At least put in a link to the procedure I need.

Intuit Alumni
Mar 29, 2023 8:16:35 AM

@MumsyHC 

 

If you are referring to marketing preferences, you can reply "STOP" to discontinue the services. I have also provided steps below to update your preferences:

 

  1. While in TurboTax,
  2. Open your Intuit Account listed on the lower left side of your screen,
  3. Select Data & Privacy,
  4. Scroll up until you see TurboTax,
  5. Select View,
  6. On this screen, you can turn off all notifications from TurboTax.

Please respond back here if this does not resolve your issue.