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Level 3
posted Mar 13, 2024 9:23:02 AM

How Do I Report TurboTax Bugs?

I have several TurboTax bugs that are preventing me from filing my S-Corp Business Return?  How do I report these bugs so that they get some attention and get fixed?  I have posted them in this forum, but that doesn't seem to be getting the bugs resolved.

0 4 1275
4 Replies
Level 15
Mar 13, 2024 9:31:09 AM

Bugs are reported to the Administrators who, in turn, report them to the developers.

Level 3
Mar 13, 2024 9:58:34 AM

How do I report something to an administrator?

Expert Alumni
Mar 13, 2024 10:15:42 AM

You can report the items that are preventing you from e-filing your return here in Community.  Experts and other users can look into the issue and provide you help in how to resolve it and file your return.  If it turns out the issue appears to be an actual problem with the program, it will be passed for further investigation and resolution.    

Level 3
Mar 13, 2024 6:25:54 PM

That’s disappointing that there is not a more transparent and open way of reporting and tracking bugs.

I’ve reported 2-3 things that I consider to be bugs, but I have no idea as to (1) whether it has been accepted as a bug, (2) whether there is any commitment to fix it, and (3) any idea of when it might be fixed.