Do you have another browser on your computer? What browser are you using now? You can download Chrome or Firefox.
I opened in chrome as well and neither Microsoft or chrome won't allow me to sign in
You can open Turbo Tax from any browser you wish to use.
To open in a new browser, please go to https://turbotax.intuit.com/personal-taxes/online/.
You will be required to sign in using your username and password. If you do not remember your login credentials, please click here- Forgot your TurboTax Online User ID or password? - Community
I have Firefox and Safari. My operating system (OSX 10.8.5)
won't allow update. I have been using turbotax for years with this system. Now I can't get to my account.
You only need a browser if you are using TurboTax Online. Here are the Minimum system requirements for TurboTax Mac software.
I open my turbo tax from the desktop icon. I don’t know which browser I used. I have both Firefox and chrome. I was advised to change browsers because I’m not able to type in the windows.
If you are opening your Turbo Tax from the icon, it sounds like you used the downloadable desktop version not online. It would be best to follow the instructions here to manually update the software to resolve your issue.
Please let us know if this does not work. @carolynov