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Level 1
posted Apr 12, 2024 3:21:53 PM

How do I insert my activation code from Costco?

I sign into my account, where the product tells me I will be asked for an activation code but it doesn't. How do I do it? Apparently it wants me to use the desktop version/ How do I do that?

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2 Replies
Level 15
Apr 12, 2024 3:26:19 PM

You bought the Desktop program from Costco.  You need to install it.  You should not use the Online version.  You can't apply the License Code to the Online version.  

Did you buy the CD or download? I bought the download from Costco if you need help installing it.

 

If you bought the CD, 

How to install with a License Code

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US

 

Then How to Activate

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

Level 15
Apr 12, 2024 3:26:33 PM

You purchased the TurboTax desktop CD/Download edition from Costco.  You need to download and install the software on your personal computer, not use the TurboTax online editions.

 

See this TurboTax support FAQ for using the desktop editions and the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=lux8mdjk