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New Member
posted Jan 27, 2021 2:58:56 PM

How do I get the activation code box to appear ?

I have the activation code but no box to enter ir into.

0 9 2682
9 Replies
Intuit Alumni
Jan 28, 2021 11:09:40 AM

So that I can best assist you, which version of TurboTax are you using?

Returning Member
Jan 28, 2021 12:30:01 PM

TT premier

New Member
Jan 28, 2021 1:28:19 PM

I purchased the TurboTax Deluxe 2020, installed it from the CD and no where did it ask for the Activation Code and there doesn't appear to be anyway to open the program.

Intuit Alumni
Jan 28, 2021 1:28:34 PM

@lougld

 

Please see this troubleshooting tip from our Champ DoninGA:

  • change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
  • launch TT and the activation screen should launch.  copy / paste in your activation code. you should get the 'all set' green check mark
  • change your resolution back to what is was originally.

See this for more information: Blank/Missing Activation Box

Intuit Alumni
Jan 28, 2021 4:42:47 PM

Click here for help with successfully activating your TurboTax product.

New Member
Jan 21, 2022 8:55:54 PM

I’m using the Home and Business 2020 and 2021 programs 

 

Intuit Alumni
Jan 22, 2022 7:24:22 AM

You are commenting on an older thread. Do you have a specific question we can assist you with?

If you are experiencing issues with a blank activation screen, please see the following TurboTax help articles for assistance:

@renrich2

 

New Member
Nov 25, 2023 11:06:56 AM

I JUST RECEIVED MY TURBOTAX.  INSTRUCTION SAY TO GO TO MY ACCOUNT WITH INTUIT, WHICH I DID, BUT CANNOT FIND ANYWHERE TO ENTER PRODUCT CODE.

Level 15
Nov 25, 2023 11:47:55 AM

@JOEMIZZI wrote:

I JUST RECEIVED MY TURBOTAX.  INSTRUCTION SAY TO GO TO MY ACCOUNT WITH INTUIT, WHICH I DID, BUT CANNOT FIND ANYWHERE TO ENTER PRODUCT CODE.

The 16 digit license code is located in your download account for 2023 desktop software you purchased from TurboTax.

Sign onto your download account here - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads

 

Download and install the TurboTax desktop software on a personal computer.  During the installation you will be asked to enter the license code.

See this TurboTax support FAQ for installing and activating your desktop software - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=lpegpffl