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Level 1
posted Mar 16, 2025 4:14:35 AM

How do I get my $25 back?

I was charged $25 to e-file a state return and then told I would have to mail it in for lack of some unexplained state ID.  Fine, but I was still charged.

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1 Replies
Level 15
Mar 16, 2025 7:12:21 AM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number..