@taxmeup0819 -
What state are you trying to e-file for? Is this a individual return (1040)? TT can e-file to Massachusetts, but I know at least some Florida forms can't be e-filed.
I've also run into a problem in the past where I wasn't allowed to e-file because I'd been late paying some estimated taxes for that year. That was for the IRS; maybe some states have similar rules.