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New Member
posted Apr 6, 2025 1:35:33 PM

How do I downgrade my service

How do I erase my raxes

0 2 418
2 Replies
Level 15
Apr 6, 2025 1:36:39 PM

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.

Expert Alumni
Apr 6, 2025 1:39:30 PM

You can downgrade by selecting Switch Products

 

log into TurboTax

  1. On the left sidebar 
  2. Select Switch Products
  3. You will have the option to
    1. Upgrade
    2. Downgrade
    3. Clear and star over.