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New Member
posted Jun 1, 2019 11:35:52 AM

How do I contact a turbotax representative?

2 73 6584
24 Replies
Level 1
Jun 1, 2019 11:35:57 AM

Call (800) 446-8848.

New Member
Feb 8, 2020 5:24:57 PM

What to do when you receive a 00090382 letter

Intuit Alumni
Feb 8, 2020 6:07:22 PM

I'm not finding a letter or rejection using that code. Can you please provide more details about the letter?

New Member
Mar 24, 2020 9:36:49 AM

I need to talk to someone. I was told because my daughter doesn’t pay for 50% of her living arrangements and she lives with me. She still goes to school and works. They told her that when it ask can someone file her say yes. She did that and they rejected her refund. Why can. Someone call me and explain why not or how she can fix it?The representative told me they would give her back the taxes they took from her. My name is [removed], number is [phone number removed]. I look forward to speaking with you 

Expert Alumni
Mar 24, 2020 9:44:48 AM

What was the specific reason or rejection code?  Post that information to this thread for help in resolving the issue.  Check your daughter's return for any errors and to verify that checked the  box shown.

New Member
Mar 29, 2020 12:21:54 PM

I need to be able to pull cash off my card from atm and the bank when I try it tells me exceeded daily limit I need this fixed as soon as possible like now

Level 15
Mar 29, 2020 12:24:20 PM


@Roger15 wrote:

I need to be able to pull cash off my card from atm and the bank when I try it tells me exceeded daily limit I need this fixed as soon as possible like now


Call the phone number on the back of your card.

New Member
Mar 29, 2020 12:27:22 PM

I need my daily limit changed 

Level 15
Mar 29, 2020 12:28:08 PM


@Roger15 wrote:

I need my daily limit changed 


Call the phone number on the back of your card.

Level 2
Apr 9, 2020 11:43:20 AM

I just wanna ask will my the stimulus check go on my turbo card or not

Expert Alumni
Apr 9, 2020 11:46:22 AM

Follow these sites for the most up to date info.  Things are changing rapidly.  Not all questions have been answered yet.

 

IRS Coronavirus Tax Relief

TurboTax Corona Virus Tax Center Updates

https://www.sbtpg.com/coronavirus-stimulus-payment-info/

New Member
Apr 11, 2020 11:25:12 AM

I need  to speak to a representative asap

Level 15
Apr 11, 2020 11:27:13 AM


@SheilaCoco wrote:

I need  to speak to a representative asap


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Level 1
Apr 25, 2020 8:41:22 PM

Hello I need a replacement card sent out to my address !!!  So I could activate my card... Thanks

Employee Tax Expert
Apr 27, 2020 12:09:20 PM

If you no longer have access to your Turbo Visa Debit Card, you have two options:

 

1) If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen.

 

2) If you don’t know your account login information, call 888-285-4169 for assistance.

 

You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

If calling, please be patient. It might take a number of attempts to get through.

New Member
May 12, 2020 6:45:15 AM

I was not giving in I.P pin  number 

Employee Tax Expert
May 12, 2020 1:34:05 PM

The IRS would be the only agency that can assist you with this. 

 

See the following link as there is a website you can also use to obtain your IP PIN.

 

Obtaining your 6-digit IP PIN

New Member
May 14, 2020 12:16:59 AM

I need to talk to a rep ASAP

Level 15
May 14, 2020 2:12:40 AM


@ chrisclay6969

 wrote:

I need to talk to a rep ASAP


You didn't say for what kind of issue, so here's how to reach general Customer Support if you are using a paid product (PLUS or higher).   Free Edition does not have phone support but can use social media as I will mention below.

 

Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Or use this contact form:
https://support.turbotax.intuit.com/contact

 

If you are using Free Edition, to get phone support you'd need to upgrade to PLUS (29.99) or higher edition.  Or you can contact a TurboTax Support agent directly for free via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

 

New Member
May 15, 2020 1:05:51 AM

You have got to be kidding me. Want to charge me 5 dollar to resolve an issue. When the issue gets resolved you are going to make what income from me. Tax professionals or scandals. I'm a veteran and a parent. Help me resolve the issue first as you can deduct it from my refund.

Level 15
May 15, 2020 5:40:54 AM


@ chrisclay6969

 wrote:

You have got to be kidding me. Want to charge me 5 dollar to resolve an issue. When the issue gets resolved you are going to make what income from me. Tax professionals or scandals. I'm a veteran and a parent. Help me resolve the issue first as you can deduct it from my refund.


I'm not sure where you saw a "5 dollar" reference.   If you are using a paid edition, there is no extra fee to contact TurboTax Support by phone, and support via Twitter/Facebook is free for any user.    In any case, this is mainly a user community forum, not a direct route to TurboTax Support.  You haven't mentioned any specific issue.   If you need help in this community forum, then you need to start a new thread and mention your issue in the title.  If someone is familiar with your issue, you'll likely get some comments.

 

To start your discussion, go to the link below and click the blue

"Ask a Question"

button.   The title line has limited space and is for a summary of your question.  Below that you'll see a box with plenty of room for any details about your issue.    NOTE:  This is a public Internet forum, so do not post any personal info.

 

https://ttlc.intuit.com/community/taxes/discussion/02/202

New Member
Nov 10, 2020 4:41:46 PM

I just need to speak with a human being to resolve 2017 tax return.

 

Level 15
Nov 10, 2020 4:56:37 PM

You didn't say for what kind of issue, so here's how to reach general Customer Support if you are using a paid product (PLUS or higher).   Free Edition does not have phone support but can use social media as I will mention below.

 

Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Or use this contact form:
https://support.turbotax.intuit.com/contact

 

If you are using Free Edition, to get phone support you'd need to upgrade to PLUS (29.99) or higher edition.  Or you can contact a TurboTax Support agent directly for free via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

Level 2
Feb 21, 2021 11:40:33 AM

I need a cornerback at [number removed]