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New Member
posted Jun 4, 2019 12:03:49 PM

How do i completely delete my account?

I wanted to see what TurboTax was like so I made an account. I have no need for it and I would like for my information to be deleted. I started a return but didn't follow through with it.

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1 Replies
New Member
Jun 4, 2019 12:03:51 PM

In TurboTax Online, you can clear and start over as long as you haven't paid or registered yet (free users are asked to register their accounts before they file). More info: https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

If you want to deactivate your account instead, you'll have to send a message to Customer Service (they'll give you a case number and tell you what to do next): https://support.turbotax.intuit.com/contact/