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New Member
posted Jun 1, 2019 10:28:35 AM

How do I change my email address

0 23 7000
1 Best answer
Level 1
Jun 1, 2019 10:28:36 AM

Go to Intuit Account in the bottom of the black column

23 Replies
Level 1
Jun 1, 2019 10:28:36 AM

Go to Intuit Account in the bottom of the black column

New Member
Dec 2, 2019 12:45:33 PM

For the last 4 years I've used a certain user name and email address. I've recently changed my user name and password. How can I sync or transfer my old tax return information to my new email?

New Member
Feb 16, 2020 4:47:25 PM

How do I change my email address 

Expert Alumni
Feb 16, 2020 5:00:28 PM

Please follow these steps: 

  • Log into your TurboTax online account.
  • Select Intuit Account in the lower left corner of the screen.
  • Click on Sign In & Security.
  • Select Edit next to the information you want to update.
  • Update the information.
  • Click Save.

See also this.

 

 

Returning Member
Feb 17, 2020 6:53:35 AM

i tried that and it says invalid credentials, i no longer have my old email address and now i cant finish my taxes. can i send it to my phone # instead?

Expert Alumni
Feb 17, 2020 7:33:52 AM

Yes you can get code sent to your phone.  Here is a link to help with getting code for forgotten information.  If needed, you can also go here for account recovery options.  

New Member
Mar 3, 2020 8:09:57 AM

this sight is totally worthless! I need to change email address since I recently retired and can't find Intuit account tab anywhere. Someone please call to help me find it!!!!!

 

Mark Kasper

[phone number removed]

Expert Alumni
Mar 3, 2020 8:55:55 AM

The "Intuit Account" is not a tab, but a "selection" from the left hand menu after you sign in to your account.   

 

As noted by JamesG above, please follow these steps: 

  • Log into your TurboTax online account.
  • Select Intuit Account in the lower left corner of the screen.
  • Click on Sign In & Security.
  • Select Edit next to the information you want to update.
  • Update the information.
  • Click Save.

if you are still having trouble try this site for account recovery options.

 

New Member
Jul 14, 2020 10:10:05 AM

I cant open my account. The email address needs updated.  Trying to do my taxes

 

New Member
Feb 12, 2021 10:24:23 AM

How do I change my email account that listed

Intuit Alumni
Feb 12, 2021 11:16:35 AM

For instructions on updating your email address, please see the below FAQ:

How do I change my TurboTax account email?

@tbelcher

New Member
Feb 17, 2021 6:23:25 PM

This is my new email address is [email address removed] 

Intuit Alumni
Feb 17, 2021 6:36:50 PM

@srodriguez64 As Michelle noted above, please see the TurboTax FAQ below for instructions on how to update your email address:

How do I change my TurboTax account email?

 

Sometimes people find they have multiple TurboTax accounts under different emails also. You can check by doing an account recovery request. This will list any and all accounts you have.

New Member
Mar 2, 2021 3:59:32 AM

Change email

Expert Alumni
Mar 2, 2021 6:54:44 AM

Please see this TurboTax Help article:  How do I change my TurboTax account email?

New Member
Jan 30, 2022 5:03:49 PM

How do I change my email address

Intuit Alumni
Jan 31, 2022 7:08:20 AM

@Sonniarowe To change your TurboTax email address, follow the steps listed in this Help Article:  How do I change my TurboTax account email?

New Member
Feb 11, 2022 10:16:20 AM

How do I change my email address

 

Level 15
Feb 11, 2022 10:18:41 AM


@3847Larch wrote:

How do I change my email address

 


See this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

New Member
Mar 10, 2022 4:22:17 PM

how do i change my email and phone number i cant finish my taxes 

 

Intuit Alumni
Mar 10, 2022 4:47:28 PM

If you no longer have access to your email address or phone number and can't access your account, you can update your information using the form here.

New Member
Nov 26, 2023 4:38:52 PM

What black column?

Level 15
Nov 26, 2023 4:41:45 PM