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Returning Member
posted Dec 7, 2020 7:06:26 AM

How do I change me phone number

During the sign to the website it says a code will be sent to my phone. I have a new phone number and using the email is not an option. How can I get the code?

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1 Best answer
Level 15
Dec 7, 2020 7:07:27 AM

See this TurboTax support FAQ for updating your TurboTax account information - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/01/25927

17 Replies
Level 15
Dec 7, 2020 7:07:27 AM

See this TurboTax support FAQ for updating your TurboTax account information - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/01/25927

Returning Member
Dec 7, 2020 7:10:35 AM

Thanks!

Returning Member
Dec 10, 2020 10:07:39 AM

WHAT THE F!!!!  ALL I WANT TO DI IS UNDATE MY PHONE NUMBER, HOW DO I DO THAT?

Level 15
Dec 10, 2020 10:10:14 AM
Level 15
Dec 10, 2020 10:19:13 AM

You must be able to log into the account to change the phone number ... so you must use one of the other 3 log in options first ...  then you can update anything you want in the account.

 

New Member
Feb 3, 2021 9:50:06 PM

The number on my account I no longer have. I need to put my new number to it so I can send myself the varafcation code to get in my account. I'm christy ripley. 

Intuit Alumni
Feb 4, 2021 11:16:25 AM

If you no longer have access to your phone number please follow the steps in this TurboTax FAQAccount Recovery

New Member
Feb 13, 2021 3:27:50 PM

How do I change my phone number 

Intuit Alumni
Feb 14, 2021 12:30:16 PM

To update your TurboTax phone number, please follow the steps below:

  1. Sign in to TurboTax and select Intuit Account on the left, just above Sign Out (you may need to scroll down; select the 3 white lines or Tax Home if you still don't see this).
  2. Select Sign in & Security to update information like your user ID, password, phone number, or email. Or select Personal Info to update information like your name, address, or job.

Please click How do I update my TurboTax account information? to learn more. 

New Member
Feb 28, 2021 7:48:02 AM

Unable to use my phone number at this moment. I have sent my son's # to receive your code. It has been done. Please use my e-mail to send me future codes. This is my third attempt, in three weeks, in trying to do my taxes through you. Never had so many problems before! How do I start my session?

Intuit Alumni
Feb 28, 2021 10:07:43 AM

You should be able to access your account via email to update your telephone number. Please see How do I update my TurboTax account information? for more information.

If you need to speak to a TurboTax representative, please see What is the TurboTax phone number?

@noelcorea

New Member
Mar 1, 2021 1:35:03 PM

I have a new number. Can someone just call me. [phone number removed]

New Member
Mar 1, 2021 1:35:49 PM

Thanks 

New Member
Apr 30, 2021 9:31:41 AM

cant get on my acount

Level 15
Apr 30, 2021 11:09:25 AM

You should be able to access your account via email to update your telephone number. Please see How do I update my TurboTax account information? for more information.

If you need to speak to a TurboTax representative, please see What is the TurboTax phone number?

@noelcorea

New Member
Feb 10, 2022 9:28:56 AM

[phone number removed]

Intuit Alumni
Feb 10, 2022 10:48:45 AM

Do you have a question we can assist you with?

@ParkView1952