Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 3, 2019 1:07:13 PM

How do I cancel next years software

I want to cancel the 2017 software package. You failed to send in my 2015 returns and I had to mail the 2016 as you kept having issues. when attempting to send iiit.

0 3 877
1 Best answer
Level 15
Jun 3, 2019 1:07:14 PM

I assume you're referring to the TurboTax Advantage program (auto-ship of tax software each year).  If you'd like to cancel your subscription as an Advantage member, please use the info below.

https://ttlc.intuit.com/replies/3301832

3 Replies
Level 15
Jun 3, 2019 1:07:14 PM

I assume you're referring to the TurboTax Advantage program (auto-ship of tax software each year).  If you'd like to cancel your subscription as an Advantage member, please use the info below.

https://ttlc.intuit.com/replies/3301832

Returning Member
Apr 23, 2021 12:53:44 PM

I just signed up and paid to talk to a live person and that didn't happen. Want to cancel but don't know where to go

Expert Alumni
Apr 25, 2021 11:39:00 AM

Please contact customer service: What is the TurboTax phone number?

 

@fishinginlewiston