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New Member
posted Mar 19, 2025 9:06:51 PM

How do I avoid using the "live assisted" version of turbotax?

I get a screen "recommending" live assisted turbotax, and it says I can start for free. There is an option to VIEW other products, but no option to continue unless I hit the "start for free" button under "Live assisted". How do I avoid using "live assisted"?

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1 Replies
Level 15
Mar 20, 2025 5:57:48 AM

 

HOW CAN I DOWNGRADE TO A LOWER VERSION

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m6ilzady