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New Member
posted May 31, 2019 7:16:23 PM

How can I get text updates?

0 7 3387
1 Best answer
New Member
May 31, 2019 7:16:24 PM

UPDATED FOR TAX YEAR 2017

You can receive text updates by adding your phone number to your personal profile in TurboTax. Please follow these steps:

  • Sign into your TurboTax account and select Intuit Account (in column on left side of page, near the bottom) – NOTE: Do not select Take me to my return
  • This brings you to Account Settings, select the SECURITY tab, under PROFILE (on left)

At next screen, you can add or edit your information including your phone number.

Make sure you Turn on Two-step verification and verify your phone number with text message.


You can receive text updates by adding your phone number to your personal profile in TurboTax.

Please follow these instructions:

  • Sign into TurboTax, then select Take me to my return (orange button)
  • Select My Account (upper right of screen) and select Account Settings from dropdown menu
  • On left side of next screen, select SECURITY (under PROFILE)

At next screen, you can add or edit your information including your phone number.

Make sure you Turn on Two-step verification and verify your phone number with text message.

7 Replies
New Member
May 31, 2019 7:16:24 PM

UPDATED FOR TAX YEAR 2017

You can receive text updates by adding your phone number to your personal profile in TurboTax. Please follow these steps:

  • Sign into your TurboTax account and select Intuit Account (in column on left side of page, near the bottom) – NOTE: Do not select Take me to my return
  • This brings you to Account Settings, select the SECURITY tab, under PROFILE (on left)

At next screen, you can add or edit your information including your phone number.

Make sure you Turn on Two-step verification and verify your phone number with text message.


You can receive text updates by adding your phone number to your personal profile in TurboTax.

Please follow these instructions:

  • Sign into TurboTax, then select Take me to my return (orange button)
  • Select My Account (upper right of screen) and select Account Settings from dropdown menu
  • On left side of next screen, select SECURITY (under PROFILE)

At next screen, you can add or edit your information including your phone number.

Make sure you Turn on Two-step verification and verify your phone number with text message.

New Member
Apr 15, 2020 2:50:54 AM

How can I get txt message

New Member
May 15, 2020 5:02:52 PM

How to get text messages to my phone

Returning Member
Mar 9, 2022 1:23:38 PM

Were my taxes 

 

Expert Alumni
Mar 9, 2022 1:38:28 PM

Can you clarify your question, please?

 

If you have already filed your return and are wondering when you will receive your refund, click here to check your status with the IRS.

 

If that is not your question, please provide more detail.

New Member
Mar 3, 2023 7:48:40 AM

 I never got my refund

Level 15
Mar 3, 2023 7:50:28 AM


@Kadeem  wrote:

 I never got my refund


Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "

Transmit my returns now

".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions