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posted Jan 13, 2026 4:30:47 PM

How can I get email updates when it won’t update my email?

I’ve changed the email in my account and it still wants to send email updates to my old email. I have no access to that email

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1 Replies
Employee Tax Expert
Jan 20, 2026 8:07:57 AM

Where have you updated your email? You need to change the email address associated with your account through your account settings.

 

To Change Your Email Address:

  1. Select Intuit Account located in the lower-left corner of your screen (near the Sign Out button).
  2. On the Account Manager page, select the Sign in & security menu.
  3. Select the Email address section.
  4. Enter your new email address and then enter it again to confirm.
  5. Enter your current password when prompted to verify the change.
  6. Select Save.
  7. Check your new email inbox for a verification link from Intuit and click it to finalize the update.