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New Member
posted Jun 3, 2019 4:53:37 PM

How can I get another download code since I made a typo when submitting the one-use-only code the first time ?

I got the download code in email since have no cd drive but my submission was rejected since I made a type when submitting the code. As a result, the code did not work. So, I requested another but got the same one again. This did not work since the code can only be used once. There is no provision for someone like me who made a typo when submitting the download request. Are you willing to help ?

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1 Replies
Intuit Alumni
Jun 3, 2019 4:53:38 PM

Have you tried typing in the original code without a typo?  The code should be valid until the time it is submitted correctly.