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Level 1
posted Feb 21, 2022 12:11:09 PM

Help Error 1316

Hello.....I am working off of a PC running Windows 10.  Whenever I try to open Turbotax I am prompted to update.  When I do, I get an error that says Microsoft Installer Error 1316  and at that point it does not let me into Turbotax.  I have tried to do a manual download from Turbotax and I am still having the same issue.

 

Does anyone have any insight how to fix this?

0 7 2526
7 Replies
New Member
Feb 21, 2022 12:13:35 PM

I have the same issue.  I am going to call Intuit and see what their thoughts are.   Very annoying

Expert Alumni
Feb 23, 2022 2:30:22 PM

@jll72

 

@dmarco

 

For further assistance with this message, please reach out to us directly using the Help Article here.

Level 1
Feb 25, 2022 8:51:47 AM

Problem is fixed.  Thank you.

Expert Alumni
Feb 25, 2022 9:25:53 AM

We are happy to see your issue was resolved. If you have any more questions, please feel free to reach out again. 

New Member
Mar 2, 2023 4:22:41 PM

I have windows 10 and I can’t open turbo tax because of a 1316 turbo tax error 

Expert Alumni
Mar 3, 2023 9:12:34 AM

Please see this help article for assistance with the error. 
Troubleshooting problems with Windows Installer and the Microsoft .NET Framework 

@FESTER01

Returning Member
Dec 8, 2023 7:45:50 PM

How did you fix this error? I'm getting it on the 2023 Turbotax.