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Level 1
posted Feb 25, 2025 12:54:08 PM

getting this error Your request was not understood by the e-filing service -invalid xml. Cvc-complex-type.2.4 a invalid content was found startingwith element "legalname" one of '{filerid}' is expected, please verify that your application program is up-to

Your request was not understood by the e-filing service -invalid xml. Cvc-complex-type.2.4 a invalid content was found starting with element "legal name" one of '{filariid}' is expected, please verify that your application program is up-to-date

1 7 1229
7 Replies
New Member
Mar 13, 2025 9:25:51 AM

I am getting the same message was there a solution? 

Level 1
Apr 7, 2025 10:26:55 PM

I have this error too. Any fix?

New Member
Apr 14, 2025 4:23:03 PM

I am getting this same message. How do I fix it?

Level 1
Apr 15, 2025 12:17:47 AM

I couldn’t fix it, and Support was not helpful at all on the phone so I ended up filing by mail. 

Employee Tax Expert
Apr 15, 2025 10:54:55 AM

Can you please clarify if you are still receiving this message after refreshing and trying again?

Level 1
Apr 15, 2025 11:46:14 AM

issue was resolved by switching to TT online.

Level 1
Apr 15, 2025 12:13:42 PM

@alimdeeb Did you have to pay again to use TT online? I’ve already bought TT Desktop.