Get message to reinstall.

I installed Turbotax on line. Have most of my tax info entered now when I try to log on I get the following message. The file C\program filesturbotax\ibdividual2024]64bitWTNAconfig has invalid signature Please reinstall this program. I tried to download it it will not because it says program already on this computer.

My Turbotac code is Z5L 263 6QV B2B J46Y. Please advise.

2079

Expert Alumni

Mar 22, 2025 6:19:31 PM

Try uninstalling TurboTax from your computer, then re-installing from your download.

Here's some hints:

Make sure TurboTax and related files are on your C drive
Turn off anti-virus programs. Here's How to Turn Off Anti-Virus Programs

Here's more on Troubleshooting TurboTax Desktop Issues.

@tOULENE99

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Get message to reinstall.