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New Member
posted Jan 19, 2026 6:52:33 PM

Free Edition

Currently using Turbo Tax Premium for years, why does Turbo Tax charge me if all required Forms falls under the Free Edition W2,1099R(no penalty) and 1099INT)? Why can’t they identify what forms I used and then determine the fees? Do I need to take action to get Free Edition?

0 2 1320
2 Replies
Level 15
Jan 19, 2026 7:00:01 PM

If you haven't filed, registered or paid you can try to clear and start over in Free

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

 

Or if it doesn't let you clear and you haven't paid and filed you could just start a new account.  Online is only good for 1 return per account.  But you can use the same email address for 5 accounts.  

 

You can start another return in TurboTax Online by:

  1. Logging out if you are in your account
  2. Choose what TurboTax Online product you want to use for the second return
  3. Create your account screen
  4. Set up a new login for the second return
  5. Start working on the new return

 

Did you have anything that transferred from 2024 that’s making you use Premium?

New Member
Jan 22, 2026 2:48:55 PM

Many Thanks.  I was able to switch to Free Edition.