Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 6, 2025 12:28:51 PM

Form 8962

My refund was not refunded because the form8962 does not match their documents. How do I make sure I fill it out correctly?

0 3 1264
3 Replies
Level 15
May 6, 2025 2:36:06 PM

Be sure the information on your 1095-A was reported correctly. 

Level 2
May 6, 2025 4:50:26 PM

Please see the other post with a similar title. 

 

I recently received a letter 12C with this same issue. I double checked my pdf file vs the tax forms, and everything matched.  I have sent my 1095-A form with a copy of the letter, as requested in the letter.  I am waiting on a response or processing of my return.  

 

I wonder if there is a glitch in the processing program related to this issue?

 

You are not alone.

Expert Alumni
May 7, 2025 8:52:41 AM

While we cannot determine why the Letter 12C was sent, here are some links to help you respond to the IRS requests:

 

IRS Letter 12C Instructions from TurboTax

 

Reconciling your advance payments of the Premium Tax Credit