Use IRS Form 1040 Schedule 8812 to figure your Child Tax Credits, to report advance Child Tax Credit payments you received in 2021, and to figure any additional tax owed if you received excess advance Child Tax Credit payments during 2021.
What issues are you experiencing? Are you able to view the computation that the software made for the Child Tax Credit?
If you can view the entire 2021 1040 Federal tax return at Tax Tools / Print Center, you will see:
- Line 12 of Federal Schedule 8812 which computes the total Child Tax Credit, and
- Line 28 of the Federal 1040 which reports the refundable amount.
The full amount of the Child Tax Credit is not reported on the 2021 1040 Federal tax return, only the net amount after applying the advance payments.
To view Federal 1040 line 28, go to Tax Tools / Tools / View Tax Summary / Preview my 1040.