Under From 2210, Part II, I have Box A checked with the notation 85% Waiver. My return was rejected with this explanation "If a penalty is present and a full or partial penalty waiver is requested, then on Form 2210, Part II, under Box B, click Explain to complete the required Waiver Explanation Statement."
I created the Waiver Explanation Statement as required, but the statement form was not included with Form 2210 when I electronically filed again. The rejection reason was the same as before.
Is this a bug or am I required to paper file because I need the Waiver Explanation Statement.
it is a bug, but I called Intuit support and was able to get the issued resolved and my 3rd E-file attempt was successful.
The rep explained that while many may be having similar issues - the fix is different based on the individual.
In my case - when we reviewed the (via Step by Step) the Other Taxes section, under Penalties, the tax due brought in from the 2017 listed an amount, but since we paid a penalty in 2017, the 2017 liability should have shown as zero. Once we changed that - the need for Form 2210 was removed.