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Level 1
posted Feb 12, 2021 6:08:26 AM

forgot password also changed phone numbers

I have lost my old phone. now i have a differnt number and cant verify myself for the account. [phone number removed] is my knew number old [phone number removed] please help me change password and update new cell phone number

 

2 11 2582
11 Replies
New Member
Feb 12, 2021 11:55:18 AM

forgot my password also my phone number changed.

 

Intuit Alumni
Feb 12, 2021 12:15:31 PM

If you can't get to your email address or phone number with no access to your account, please update your info below. We'll process your request during our regular business hours (8 a.m. - 5 p.m. PST, Monday-Friday)

  

If you submit after hours, we'll process the request the next morning. 

Account Recovery Request for your TurboTax Account 

New Member
Feb 13, 2021 7:45:13 AM

Change my phone number and forgot my password 

New Member
Feb 14, 2021 10:25:24 AM

I need to reset my password 

Returning Member
Mar 22, 2021 5:26:22 PM

I forgot the password and need to update phone the cell 

Returning Member
Mar 26, 2021 2:31:23 PM

I HAVE SIGN IN AFYER I SUPPLED THE LICENCE CODE THEN ENTRED ALL  PERSONAL INFO  IT TEN ASK ME SIGN AGAIN   AND THE GO

Intuit Alumni
Mar 27, 2021 10:08:01 AM

Please see the link here for troubleshooting account verification.

New Member
Apr 19, 2021 2:05:30 PM

forgot my account name and password. As a result, I am unable to download the digital Mac version of turbo tax deluxe 2020

Employee Tax Expert
Apr 20, 2021 12:03:02 PM

Try the account recovery steps listed hereIf that does not work, you may want to use the Contact Us link below and reach out to TurboTax directly for assistance

 

TurboTax Customer Service

New Member
Jan 24, 2022 4:18:04 PM

I have new phone number

Level 8
Jan 24, 2022 7:33:23 PM

If you still have access to the email address associated with the account, you will be able to sign in. When signing in, use the email address as the username. Where they ask for the password, hit the "sign in a different way" tab.  From there you can have Turbo Tax email you a code to sign in. Here is a link to further guide in retrieving your password. Forgot Password