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Level 1
posted Feb 7, 2021 5:40:35 AM

Filing problems

Have tried for 2 days to efile but tells me I need an update.  Have closed turbo tax and a prompt never appears.  When will the update be ready?

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2 Replies
Level 15
Feb 7, 2021 6:08:45 AM

Have you tried going up to the little icon for TurboTax way up on your top left and clicking it----then click "check for updates?"

Intuit Alumni
Feb 7, 2021 1:21:46 PM

If that doesn't work, you can also try clearing the cache and cookies of your browser to see if the prompt appears.