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New Member
posted Mar 4, 2022 11:04:54 AM

Filing costs

Bought 2021 Turbo Tax Federal and State allows one state free to file.  Had to file in 2 states and was charged to file both.  How do I get a refund?

0 2 691
2 Replies
Level 15
Mar 4, 2022 11:08:11 AM

In the Desktop program you get one free state PROGRAM download to prepare unlimited state returns. Then each state return (including the first one) is $20 to efile, usually goes up to $25 March 1. Or you can print and mail state for free.  

Level 15
Mar 4, 2022 11:31:33 AM

So how much did you pay?  Did you get charged the $40 or 45 to buy each state download?

 

Then it will be $20/25 to efile EACH state return.

How to contact Turbo Tax use the words Billing Issue not refund.
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632