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New Member
posted Feb 26, 2026 12:42:13 PM

Fee for filing

We just completed our TurboTax filing off the Turbitax app on our iPad and we understand if we filed prior to Feb 28, 2026 and had not used TurboTax previously we would not have a charge, but the filing required a credit card and charge of $125

why?

E Polley

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1 Replies
Level 15
Feb 26, 2026 12:44:09 PM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm