I select TT because it always updates the program without error or effort beyond that of a simple wage earner. Could someone offer a simple, emphasis on "simple" on how to correct this.
This is my 8th year with TT. I am really not more computer literate than I was in 2013.
I have disabled my virus programs with no correction.
expect random errors and issues until mid-January or later, since TurboTax is preliminary.
For some, the issues continue through tax season.
also, try right-clicking on the program and select "run as administrator"
here's a link to what Microsoft suggests for resolving the issue
https://support.microsoft.com/en-us/topic/ccfda1f5-4601-0cbc-07b2-9ecc93f009be
if this doesn't help contact support.
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact
800-446-8848