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Level 2
posted Feb 16, 2024 9:24:55 AM

Failed to e-file!

FAILED_VALIDATION: Error Code 54

This version of TurboTax is no longer current. You must ... blah blah Check for Updates and then you can e-file. 

 

I checked for updates half a dozen times already and no new updates are coming through, and I can't e-file either. I bought this edition from Amazon. Did Intuit just give Amazon a piece of junk to sell to their customers? Or are these e-file updates "still in progress" and not even available to download, like so many users had reported. This is already Feb 16th, though, not Jan 29th. Please clarify. Thx

6 74 7631
1 Best answer
Expert Alumni
Feb 17, 2024 1:04:26 PM

UPDATE:

 

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

 

@iDas @catnanny 

24 Replies
New Member
Feb 16, 2024 12:45:49 PM

I have the same Error Code 54 and failure to e-file from TurboTax purchased from Costco online, so I also would like to know how resolve this issue!

Level 1
Feb 16, 2024 1:06:43 PM

Ditto. I tried manually updating the software using the "superpatch" file downloaded from their website. That didn't work either.

 

Looks like the update was just rolled out yesterday (2/15/24), so I suspect this is a SW bug that they need to fix with another update. Very frustrating.

Level 1
Feb 16, 2024 1:39:53 PM

I purchased the product a BJs Wholesale Club and am having the same issue.

Level 1
Feb 16, 2024 2:02:37 PM

Error Code 54, me too.  This is really annoying and apparently wide spread... 

Level 1
Feb 16, 2024 2:08:31 PM

Same issue.  How do I proceed?

Level 1
Feb 16, 2024 2:51:09 PM

Print and file by mail.

Level 2
Feb 16, 2024 3:17:26 PM

Sure, why don't we just ask for Intuit's corporate credit card to cover certified mailing fees, plus $15/hr for time spent standing in line at the post office. 

Level 2
Feb 16, 2024 7:18:54 PM

Same problem here. Software is up to date but cannot file.

 

Expert Alumni
Feb 17, 2024 9:31:57 AM

We are looking into this issue. Watch community for an update.

Expert Alumni
Feb 17, 2024 10:19:27 AM

Here are several troubleshooting steps that you can try:

@iDas @catnanny 

Expert Alumni
Feb 17, 2024 10:21:32 AM

Here are several troubleshooting steps that you can try:

@iDas @Tax-E-Driver @jimca @richardcbutt @Bobbymeatballs 

Level 1
Feb 17, 2024 10:24:50 AM

If this many people have the same issue in the same time period, it's a bug.  No re-installation is going to fix it.  What is the version it is looking for online and where does it find the version on the PC to compare?

New Member
Feb 17, 2024 11:27:49 AM

Uninstalling and reinstalling did not work.  Same error appeared.

Expert Alumni
Feb 17, 2024 1:04:26 PM

UPDATE:

 

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

 

@iDas @catnanny 

Expert Alumni
Feb 17, 2024 1:05:39 PM

UPDATE:

 

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

 

@iDas @Tax-E-Driver @jimca @richardcbutt @Bobbymeatballs @mbjacobs63 

Level 1
Feb 17, 2024 1:08:26 PM

It's working now.  Thanks!

New Member
Feb 17, 2024 1:10:20 PM

I received the message to update.  I did.

 

It no longer reads Error 54.

 

It now reads that the 2023 business filings are not available on Turbotax.

 

Can you help?

 

Level 1
Feb 17, 2024 1:47:08 PM

Works for me! Software update said everything was up-to-date, so I guess the issue was server-side.

 

Thank you @CatinaT1 for the quick resolution of this problem.

Level 2
Feb 17, 2024 3:45:19 PM

Thanks Cat! While the initial dart, I mean, art, of uninstalling and reinstalling didn't quite land, your message with "its been fixed" announced a true miracle !!! Hallelujah! it works now, just transmitted the return.

 

Thanks for the weekend overtime!

New Member
Feb 18, 2024 6:41:11 AM

Uninstalling and reinstalling worked! Thanks!

New Member
Feb 18, 2024 6:42:13 AM

Reinstalling worked for me.

New Member
Feb 22, 2024 10:21:04 PM

I checked online for updates, I uninstalled and reinstalled - still getting the error:  FAILED VALIDATION.

 

Can you please assist?

New Member
Feb 22, 2024 10:35:26 PM

I just did the manual update and still have the Failed validation error.

Level 2
Feb 23, 2024 6:10:07 PM

I am getting the Turbo Tax Business is not ready to process Tax Year 2023 error also.  I uninstalled and then redownloaded and installed.  This is so frustrating and the deadline is quickly approaching!!!