I AM GETTING SO IRRITATED. IT WILL NOT EVEN LET ME PURCHASE PLUS TO GET MY TAX INFORMATION...WHY!!! I NEED MY FASFA INFORMATION AND I AM THE SPOUSE NOT THE ACTUAL HOH....
AND WHY AM I NOT EVER GETTING AN ANSWER OR FINDING A PHONE NUMBER TO ACTUALLY TALK TO SOMEONE??
Your 2015 tax return shows your 2015 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you.
Form 1040EZ line 4
Form 1040A line 21
Form 1040 line 37
If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Timeline for 2015
If entering the amount from your 2015 tax return does not work, then try entering “0” instead. If that does not work and you still cannot e-file, then print, sign, and mail your tax return.
You can get a free transcript of your past return from the IRS:
https://www.irs.gov/individuals/get-transcript
Note: If you filed late or amended your return, your correct 2015 AGI may not be in the system. The IRS database may have errors for 2015 AGI's. A number of people have experienced rejections from the IRS even when entering correct AGI's from their 2015 returns. When it happens, you just have to mail the return.
https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online
Note: If you mail your federal return, you will also need to mail your state return. You will not be able to e-file your state return.