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Level 2
posted Feb 12, 2022 4:31:13 PM

Error when entering W2

Hello, 

 

I was trying to add my W2 and the first prompt that appears asks me to enter my Employer ID Number, once I hit continue a prompt appears stating:

 

"W-2 import for this employer is unavailable in this product at this time.  

Please try again on Friday, 18 February 2022 at 09:00:00 PT"

 

I'm not given the option to enter my W2 manually or continue in any way. Has anyone else come across this problem? 

0 1 543
1 Replies
Level 15
Feb 12, 2022 4:52:25 PM

Yes....start thru again, but this time do not put anything on that EIN line...leave it entirely blank

1)  Then "Change how I enter my form" button

2)  Ready to be impressed?....ignore that and do not attempt to drag/drop or Photo..

3)  Then hit the button for "Type it in myself"

 

Then you'll get the form pages to enter the stuff manually