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Level 3
posted Feb 6, 2021 5:34:32 PM

Error in calculating highest refund

I have found an error in your software that selected my tax filing to use the itemized deductions when using the standard deductions resulted in a lower tax liability. Does this meet the criteria of a refund of purchase price for not obtaining highest possible refund?

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1 Best answer
Intuit Alumni
Feb 6, 2021 7:25:08 PM

For TurboTax 100% Accurate Calculation Guaranteeif you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. For a refund of a TurboTax product, not including TurboTax Online, please see the FAQ link provided below:

 

Our TurboTax Satisfaction Guaranteed refund policy

1 Replies
Intuit Alumni
Feb 6, 2021 7:25:08 PM

For TurboTax 100% Accurate Calculation Guaranteeif you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. For a refund of a TurboTax product, not including TurboTax Online, please see the FAQ link provided below:

 

Our TurboTax Satisfaction Guaranteed refund policy