Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Feb 28, 2021 4:58:15 AM

error code 75

I got an error when hitting "transmit" when filing my return.   I got error code 75 which says I went over my licensure e-file limit.  I have only sent my daughter's return and still need to send mine, my son's and my parents. (Which I have done 4 every year for the last 12-15 years).  I have tried to call twice only to be hung up on after the 45 min wait - so frustrating.  Can someone help.

1 4 1007
4 Replies
New Member
Feb 28, 2021 12:40:45 PM

Same error, but I haven't filed any electronic returns yet and am not able to find a phone number to call.

New Member
Feb 28, 2021 12:59:51 PM

I had the same error today, did one return last week without problem, and trying to submit one for my Parents today and get Error 75.   I am also trying to get thru to support.

New Member
Feb 28, 2021 2:38:33 PM

I was able to get thru to support (after leaving my callback number - they called back within an hour).  They have provided me with a new license number.  Haven't tried it yet, but hoping that does the trick.

Level 2
Mar 1, 2021 2:44:24 PM

I called 3 times, the first two times after 45 minutes, I got hung up on.  Finally I got a person who had absolutely no idea how to fix issue.  After 1 1/2 hrs on the phone, he finally suggested that I mail my return.  I have used Turbo Tax for 15 years - so frustrated.  Plus I paid to have my state tax transmitted and I can't do it, so I guess I am out the cost of the program and well as the additional state transmit fee!!!!!