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Level 2
posted Feb 16, 2024 4:51:31 PM

Error Code 54

Tried transmitting my trust taxes and keeps saying the software isn't up to date.  I've updated twice and it still says the same thing.

0 6 448
6 Replies
Expert Alumni
Feb 17, 2024 9:32:11 AM

We are looking into this issue. Watch community for an update.

Expert Alumni
Feb 17, 2024 10:16:05 AM

Here are several troubleshooting steps that you can try:

Level 2
Feb 17, 2024 10:59:22 AM

I tried the manual update; still same problem.  Used the compatibility settings from window that came up; still didn't work.   I turned off anti-virus software and tried again; still same problem.

Expert Alumni
Feb 17, 2024 12:55:07 PM

The engineers are looking into it. We will update you with the information once we know more.

Expert Alumni
Feb 17, 2024 1:05:04 PM

UPDATE:

 

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

 

@bjsgreen 

Level 2
Feb 17, 2024 1:44:35 PM

It finally worked and taxes were transmitted.  Thanks