I purchased a self-employed and personal Turbo Tax software. I tried to e-file my tax returns, unfortunately I got an error message saying ERROR 190 - which it directed me to download my state tax which I did. After downloading, I tried to reopen my file; it was not opened and got the same message again. Please help.
I have the same problem.
I used the solution
Error 190 when opening file in TurboTax Desktop
I got the same error again.
The recommended fix did NOT work.
My thoughts:
1. I have 2021, 2023, and 2024 installed. Do I need to backup *.tax files and use only 1 at a time?
2. Could the *.TAX files be damaged?
3. I may need to manually amend years 2021 and 2023. (Redline the PDF, and make a note, then submit to IRS.
Not many options.
Error code 190 is specifically identifying an issue with state returns. Check to make sure you have any needed state returns installed for the year you are working on that generated the error.
You should encounter fewer issues with TurboTax if you only open the program for the year you are currently working on.
If you have already confirmed that you have the correct state(s) installed for the year that is causing the error, try exiting the program, restarting your computer, and then restarting TurboTax for just that year. If you still get an error message, see this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.
@MonikaK1 - What ii the state tax return is from 2020? I know from other posts that "manual updates" are not available for years prior to 2021. Does that include state returns? The federal update went through fine but I can't seem to use it without updating the state program as well.
@susan036 TurboTax does not provide support or updates for tax software earlier than 2021. Sorry.