Error 190

I purchased the TurboTax Deluxe for 2023 with Free State download. I am receiving Error 190 when trying to work with the program and do a state return.

I follow the directions and select my State - California. The program says my state is downloaded/up to date. However, I am unable to move forward with starting a return.

I followed directions about starting a new return, but still have the same issue.

Debra

354

Expert Alumni

Jan 11, 2024 11:42:11 AM

This should help: Error 190 when opening file in TurboTax Desktop

New Member

Jan 11, 2024 1:29:59 PM

The response that you posted was found and tried. It set up a file with only a state return.

I then tried to open a file I had previously started and it did the same thing.

Expert Alumni

Jan 18, 2024 9:17:23 AM

Were you able to solve your issue? If so, please let us know how you did.

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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Error 190