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Level 3
posted Feb 19, 2024 5:43:09 PM

Error 102348 saving Turbotax

After spending hours doing my taxes (download Turbotax version Home and Business, windows 11 computer) I get an error message (error 102348) cannot save taxes and cannot save as other file ONLY solution is to re-do taxes.   This is the third time this happened and it appears to be related to uploading tax documents.

For Turbotax to state the "solution" is to re-enter everything is ridiculous, it is simply pathetic that turbotax fails to fix programing errors. 

0 5 523
5 Replies
Level 15
Feb 20, 2024 7:16:54 AM

You don't state what TurboTax resources you've looked at, but see if the TurboTax Help article Error 567809 or 102348: Cannot save tax file or File not found might be helpful.

New Member
Jan 27, 2025 3:18:56 PM

Just got this error message on 2024 tax return.  Just changing the name or trying to save it to a different library on my hard drive didn't work.  I was able to save it to USB stick under a different name. Didn't try using the same name for that so that may have worked. I did try one other method successfully. I went into the online selection  (just to the right of FILE)  and selected check for updates. I had already updated when I first entered Turbo tax.

It required to save before checking and some miracle this seemed to solve the problem of the error message.

Good Luck.

New Member
Feb 12, 2025 1:57:49 PM

The link provided to fix error 102348  Error 567809 or 102348: Cannot save tax file or File not found gives the following response:

 

We're sorry, we can't find the page you requested.

 

New Member
Feb 13, 2025 10:23:57 AM

This is the link you get the error message on

Expert Alumni
Feb 14, 2025 12:05:54 PM

Did you try saving the file under a different name or location as suggested above by @vic79?  Or clicking the ONLINE link to update if you're using TurboTax Desktop?

 

Since we can't see your return in this forum, and this sounds like a computer/system configuration, here's how to Contact TurboTax Support.

 

@DebNR