Dear Intuit - For years, people have asked that the list of charities be alphabetized. PLEASE do that. For those of us with a pile of 50 tax letters to match up, this is a must. Also - this year - your system became much more annoying by marching me through last year's charities, one at a time, for no reason that I can see. Plus for some reason you ran me through that list three times! You should just immediately go to the list, which allows one to delete or add. That step of marching through one by one before-hand seems totally pointless.
Also - why don't you simply have a feature request form? Who wants to deal with a phone call for such things?