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Level 1
posted Jul 9, 2020 1:07:56 PM

efiling

I completed my tax returns with Turbotax 2019 in April and filed the state(MD) return and received my refund.  Now I want to efile the federal, but I cannot get at the completed return in Turbotax 2019.  I saved the return in pdf, but i cannot efile from the pdf.  When I log into turbotax, I think that I must have 2 identities as it tells me I have no return with the one I try and, unfortunately, I no longer can find the requested serial number from the download.  I have a "real" (downloaded) copy of TurboTax 2019 Premier on the Mac, which loads all the updates every time I try to access.  Please advise.  TIA  

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1 Replies
Employee Tax Expert
Jul 12, 2020 9:30:36 AM

In regards to having more than one account set up, please use the following link to see all of the user ID's linked to your account.

 

Accounts linked to an User ID

 

Once you determine the account that has your information for 2019, you can get back into your federal return by following the steps in the link below.

 

Switching back to e-file after printing a return