eFiling issues

I'm trying to eFile my tax returns (Fed and State-CA) and I keep getting an error message that tells me I need an update to eFile. It tells me to open the Update box but I do not see an update box on my Turbo Tax program.

211

Not applicable

Mar 22, 2020 12:42:51 PM

online is automatic . desktop can be set to automatic also. but if not click on online tab then check for updates.

Intuit Alumni

Mar 23, 2020 9:34:07 AM

@X54labs Please see the instructions below on how to do a manual update:

"There is an update available" message when attempting to e-file

I am also listing the below TurboTax FAQ's if needed:

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)
State install/e-file update loop: state not installed after installation or TurboTax needs to update prior to e-file

If you have issues with the update, please try this:

Close the TurboTax program

Right click on the TurboTax desktop icon

Click on the Compatibility tab

Check the box Run as administrator

Click on Apply and then OK

Start the TurboTax program. The software should update.

" DoninGA Level 15"

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eFiling issues