TT says efile rejected because 2021 AGI I'm using is wrong. When I log into IRS account, it says "Your tax records info is unavailable at this time - the Return Summary is currently unavailable." However, with a little work I can get the 2021 Transcript and the AGI is correct. The IRS website also says I can use my pin instead of AGI to efile. I have entered the pin into the TT worksheet, but it is not using it. Is there any way to force it to? I really prefer to efile. Thanks for any help you can provide.
Judith
Please see this Help Article for information regarding entering the correct AGI but still getting an e-file rejection.
If you need additional assistance, please feel free to contact Customer Support so you can speak with someone who can assist you.
Thank you Monique. I paper-filed last year and it took forever for IRS to process so I tried your enter 0 suggestion and resubmitted. While I wait to see if it works, could you please provide the link to the IRS spreadsheet several have mentioned?
Thanks.
Judith
Which IRS spreadsheet are you referring to? Please provide additional details here and we will be happy to help.