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Level 1
posted Apr 15, 2021 11:48:18 AM

Efile limit

I purchased the Premier tax software download and e-filed 4 returns without any problems. I e-filed the 5th return and it was rejected. I fixed the errors the TT was telling me and e-filed again, and it was rejected again. I am now getting the message that my e-file limit of 5 has been hit and I cannot e-file any more returns. 
Can I purchase another software download to e-file a new return?

0 11 2010
11 Replies
Level 1
Apr 15, 2021 12:05:45 PM

Yes, you can do that. Please keep in mind while the users can prepare as many returns as they would like to print, IRS regulations require us to limit e-file to 5 per computer/license.

You would have to buy another TurboTax product, with a different email address, to file five (5) additional income tax returns. However, you could file as many paper returns as you like and mail them in.

 

Our license agreement doesn't allow the use of TurboTax for commercial or professional tax preparation. If you need to e-file multiple returns and you are a professional tax preparer, take a look at our ProSeries or Lacerte software.

 

Related Information:

Level 1
Apr 15, 2021 12:08:17 PM

Thank you. Why do many other threads say there is an IRS e-file limit of 5 returns? Does that not apply for tax year 2020?

Level 1
Apr 18, 2021 8:21:04 PM

I paid $25 for the state e-filing fee. Since the return was rejected, I cannot e-file. Can I be refunded for the $25 state e-filing fee?

Expert Alumni
Apr 20, 2021 4:44:13 PM

@Jpribek You can use this link to contact a product support agent at TurboTax to see if you can have your e-file fee refunded:

 

https://support.turbotax.intuit.com/contact/

Level 15
Apr 20, 2021 6:39:29 PM

to get the five e-Files you expected, you have to fix that REJECTED on the fifth one.

You can't change the SSNs of the primary and second taxpayer.

Returning Member
Jan 25, 2022 1:31:30 PM

I AM NOT A PROFESSIONAL PREPARER BUT DO 10 RETURNS FOR CHILDREN AND OTHER FAMILY MEMBERS. IF I WANT TO EFILE MORE THAN 5 FEDERAL RETURN AND BUY A SECOND TURBO TAX PRODUCT, DO I HAVE TO INSTALL IT ON A DIFFERENT PC AS WELL AS USE A DIFFERENT EMAIL?

Intuit Alumni
Jan 26, 2022 7:15:52 AM

Please take look at this thread; it discusses this specific question and outlines the parameters on what types of returns can be completed on the same computer. In particular, please take a look at mesquitebean 's response at the end of the thread. Hope this helps @TALLPAUL .

Level 1
Feb 21, 2022 9:29:28 AM

I'd like an answer to that as well.

Intuit Alumni
Feb 21, 2022 9:55:10 AM

TurboTax will allow an unlimited number of printed and mailed returns, but to e-file more than 5, it would be necessary to buy a separate program and register under a different email account. Please see the FAQ link provided below for assistance:

 

How many returns can I e-file in the TurboTax CD/Download software?

 

@prima9665

 

Returning Member
Feb 22, 2022 8:26:51 AM

TIFFANY. THANKS FOR YOUR RESPONSE ABOUT FILING MORE THAN 5 EFILES. I DID BUY A 2ND TURBOTAX AND CAN USE A DIFFERENT EMAIL BUT CAN I USE THE SAME PC?

MY WIFE HAS A LAPTOP BUT NO CD DRIVE SO I'D HAVE TO BUY A CD READER TO INSTALL TURBOTAX.

 

IT WOULD BE PREFERABLE FOR ME TO HAVE THE 2ND TURBTAX ON MY DESKTOP IF HAVING 2 PROGRAMS ON 1 PC IS POSSIBLE.

THX

TALL PAUL

Level 8
Feb 22, 2022 10:38:32 AM

You can install different years on the same pc, but according to the link, you cannot install 2 downloads of the same program on the same computer. 

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