The most common issue for e-file is the wrong AGI.
Here is where to find it:
If you prepared in TurboTax Online, here is how to access your prior return:
1. Make sure you’re signed in to your TurboTax account.
2. Select Tax Home from the left menu.
3. Scroll down to Your tax returns & documents and select 2017.
4. Select View adjusted gross Income (AGI)
If you prepared your tax return in TurboTax CD/Download, it should be saved on your computer.
If you prepared your tax return through other software, you can request a transcript from the IRS.
Follow this link: Get a Transcript
If you filed your tax return after October, 2018, use $0.
For more information, including a picture reference, follow this link: How to Find Last Year's AGI
If this is not your efile issue, let us know and we will try to help with other information.
I just did my taxes. I chose to mail my return, but forgot about the coronovirus. I want to efile instead, but have already finished my return. how to I now efile?
@cemeir wrote:
I just did my taxes. I chose to mail my return, but forgot about the coronovirus. I want to efile instead, but have already finished my return. how to I now efile?
See this TurboTax support FAQ for changing from mail to e-file - https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/01/26985