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Returning Member
posted Apr 5, 2024 6:53:44 AM

E Filing option not offered

Completed my return. However I was not given the option to efile nor was there any warning that I could not efile.

Plus when I went to print the return to mail, the program did not print the forms needed for mailing.

I did update TT before starting the most recent viewing of the program.

What am I missing?

0 2 1300
2 Replies
Expert Alumni
Apr 5, 2024 9:01:30 AM

Why do you think you can not efile? What are you seeing?

Returning Member
Apr 5, 2024 12:07:27 PM

Called customer service. After trying everything for an hour, we uninstalled Turbo Tax Deluxe then reinstalled it. After which the e-file option appeared. All save files appeared and I was able to e-file.