☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 17, 2022 7:16:56 AM

e filing fee

I was charged $25 for e filing on 9/16/22 and the return was rejected. I paper filed and should I expect a refund of that charge? My email is [email address removed] and the home phone is [phone number removed]. Don Bachleitner

0 2 354
2 Replies
Level 15
Oct 17, 2022 7:22:36 AM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Level 15
Oct 17, 2022 7:23:14 AM

You will have to contact TurboTax support for this issue.  Use the key words Billing Issue

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax